How do I turn off Shopee SPayLater?

How to Deactivate Shopee SPayLater

Shopee SPayLater is a convenient payment option that allows you to purchase items now and pay for them later. However, if you no longer wish to use this service, you can deactivate your account.

Eligibility Guidelines for Deactivation

Before deactivating your Shopee SPayLater account, you must meet certain eligibility criteria:

• You must have no outstanding balance on your account.
• Your account must not be under review or investigation.

Deactivation Process

To initiate the deactivation process, you will need to contact Shopee’s customer support team. You can do this by:

• Chatting with a customer service representative: Go to the Help Center on the Shopee app or website and start a live chat.
• Calling their hotline: Call the Shopee customer support hotline at the number provided on their website.

Steps to Follow

1. Provide account information: When you contact customer support, they will ask for your account details, including your name, phone number, and email address.
2. State your request: Clearly express your desire to deactivate your Shopee SPayLater account.
3. Follow instructions: The customer support representative will provide you with specific instructions on how to complete the deactivation process.
4. Confirm deactivation: Once you have followed the instructions, confirm with the customer support representative that your account has been successfully deactivated.

Post-Closure Procedures

After your Shopee SPayLater account is deactivated, it will no longer be available for use. You will not be able to make purchases or access your payment history. However, it is important to note that:

• Outstanding balances: If you have any outstanding balances on your account at the time of deactivation, you will still be responsible for paying them.
• Inactive account: Your Shopee SPayLater account may remain inactive for a period of time after deactivation. During this time, you will not be able to reactivate your account.

By following these steps and understanding the post-closure procedures, you can ensure a hassle-free deactivation of your Shopee SPayLater account.