What do I do if my flight gets overbooked?

What to Do if Your Flight Gets Overbooked

Overbooked flights are a common occurrence, especially during peak travel seasons. While it’s frustrating to be bumped from your flight, there are steps you can take to minimize the inconvenience and even get compensated.

1. Ask About Compensation

When you check in and are told your flight is overbooked, immediately ask about compensation. The airline is legally obligated to offer compensation, which can include:

• Travel vouchers: These can be used towards future flights with the same airline.
• Cash: You may be offered cash compensation, though this is less common.
• Free upgrades: Some airlines may offer free upgrades to higher-class seats as compensation for being bumped.

2. Volunteer to Be Bumped

If you’re flexible with your travel plans, consider volunteering to be bumped from your flight. Airlines often offer additional compensation to passengers who are willing to voluntarily give up their seats. This can include:

• Higher compensation than the standard offer
• A free flight on the next available flight
• Transportation to your final destination

3. Negotiate for Delays

If your flight is delayed, you may be entitled to compensation, such as:

• Meal vouchers: For delays of 2-4 hours, airlines may provide meal vouchers so you can purchase food and drinks while you wait.
• Hotel vouchers: For overnight delays, airlines may provide hotel vouchers so you can rest comfortably.

4. Request Transportation Reimbursement

If you leave the airport during your delay or cancellation, be sure to request transportation reimbursement from the airline. This may include:

• Taxi fare: The airline may reimburse you for the cost of a taxi ride to your hotel or home.
• Shuttle bus: Some airlines provide complimentary shuttle buses to transport passengers to nearby hotels or transportation hubs.

Tips for Overbooked Flights

• Check in early: Arrive at the airport well in advance to increase your chances of getting a seat on your flight.
• Be flexible: If you’re willing to be bumped or change your flight, you’re more likely to receive compensation.
• Keep records: Document all conversations with airline representatives and save any emails or receipts related to your flight.
• Be polite: While it’s frustrating to be bumped, being polite and cooperative will increase the chances of the airline working with you.