Can you get compensation if your flight is delayed?

Flight Delay Compensation: Your Rights and Options

When you purchase an airline ticket, you enter into a contract with the airline to transport you safely and on time. However, unforeseen circumstances can sometimes lead to flight delays, causing inconvenience and frustration for passengers. The good news is that, in certain situations, you may be entitled to compensation for these delays.

When Am I Entitled to Compensation?

Generally, you may be eligible for compensation if your flight is delayed for three hours or more due to airline operational issues. These issues can include:

• Mechanical problems
• Insufficient bookings
• Crew shortages
• Weather-related issues (if the airline is responsible for the delay)

What Compensation Can I Get?

The amount of compensation you are entitled to depends on the length of the delay and the distance of your flight. According to EU Regulation 261/2004, which applies to flights departing from or arriving within the European Union, you may be eligible for the following compensation:

• Flights less than 1,500 kilometers: €250
• Flights within the EU over 1,500 kilometers or outside the EU between 1,500 and 3,500 kilometers: €400
• Flights outside the EU over 3,500 kilometers: €600

How to Claim Compensation

To claim compensation for a delayed flight, you should:

1. Document the delay: Keep a record of the original departure and arrival times, as well as the actual departure and arrival times.
2. Contact the airline: File a claim with the airline in writing, providing documentation of the delay.
3. Be patient: Airlines may take some time to process your claim. Don’t hesitate to follow up if you haven’t received a response within a reasonable time frame.

Your Rights

Airlines have a legal responsibility to ensure passenger rights are upheld. This includes providing compensation for significant flight delays caused by their operational failures. If you experience a delay of three hours or more, don’t hesitate to assert your rights and seek compensation.