How to change passenger gender in IRCTC booked ticket online?

How to Change Passenger Gender in IRCTC Booked Ticket Online

In the event of an error in the passenger gender information on an IRCTC train ticket, individuals can take the following steps to make the necessary correction:

1. Visit a Railway Reservation Counter:

• Visit the nearest railway reservation counter with valid identification proof that accurately reflects the correct gender.
• Submit the ticket and the identification proof to the railway official.
• Request the official to update the passenger gender on the ticket.

2. Contact Railway Officials:

• If visiting a reservation counter is not feasible, passengers can contact railway officials through the following channels:
  • Customer Care: Dial 139 or 1800-111-139
  • Email: [email protected]
  • Railway Enquiry App: Download the official railway inquiry app (NTES) and file a complaint or request assistance.

Procedure for Contacting Railway Officials:

• Provide the PNR number and ticket details.
• Explain the error in the passenger gender.
• Submit a copy of valid identification proof showing the correct gender via email (for email inquiries) or through the railway app.
• Follow the instructions provided by the railway officials to complete the gender correction process.

Note:

• The request for gender correction must be made at least 24 hours before the scheduled departure time of the train.
• It is important to provide accurate and valid identification proof to support the gender correction request.
• If the ticket has been purchased through an agent, the passenger may need to contact the agent for assistance.

By following these steps, passengers can efficiently correct the passenger gender on their IRCTC booked train ticket. It is essential to address such errors promptly to avoid any inconvenience during the travel process.