Is a flight delay 2 hours compensation?

Compensation for Flight Delays: Understanding Your Rights

Air travel is a common necessity for many, but unfortunately, flight delays can disrupt even the most well-planned journeys. While minor delays can be frustrating, significant delays can have major financial and emotional impacts.

When You’re Eligible for Compensation

According to regulations, passengers are only eligible for compensation for flight delays that exceed three hours and are caused by airline error. This includes delays due to:

• Insufficient staffing
• Technical issues
• Operational disruptions within the airline’s control

Delays caused by factors beyond the airline’s control, such as weather or security checks, do not typically qualify for compensation.

Determining the Amount of Compensation

The amount of compensation you receive depends on the length of the delay and the distance of your flight. For delays within the European Union, the following compensation rates apply:

• Short-haul flights (less than 1,500 km): €250
• Medium-haul flights (1,500 to 3,500 km): €400
• Long-haul flights (over 3,500 km): €600

For delays outside the European Union, compensation may vary depending on the regulations of the country where the flight originated or terminated.

Filing for Compensation

To file for compensation, you should contact the airline directly. You will typically need to provide documentation such as:

• Your boarding pass
• Proof of the delay (e.g., a delay certificate from the airline)
• Any expenses incurred due to the delay

The airline has a limited time frame to respond to your claim, usually 28 days. If your claim is rejected or you receive an unsatisfactory response, you may consider contacting a consumer advocacy group or taking legal action.

Additional Benefits

In addition to compensation, airlines may also offer other benefits to passengers affected by significant flight delays, including:

• Meals and refreshments
• Accommodation (for overnight delays)
• Vouchers for future travel

Conclusion

Understanding your rights as a passenger can help you navigate flight delays with confidence. Remember that you may be eligible for compensation if your flight is delayed by three hours or more due to airline error. By filing a claim promptly and providing the necessary documentation, you can ensure that you receive the compensation you deserve.