Is the UK still covered by flight delay compensation?

Is the UK Still Covered by Flight Delay Compensation?

Unexpected flight disruptions can be frustrating and costly. Fortunately, UK law provides potential recourse for passengers affected by significant delays or cancellations. However, eligibility for compensation depends on specific factors surrounding the disruption. Here’s a detailed guide to flight delay compensation in the UK:

Legal Framework

The UK’s flight delay compensation framework is primarily governed by European Union (EU) Regulation 261/2004, which applies to:

• Flights departing from an EU airport to any destination
• Flights arriving at an EU airport from a third country operated by an EU airline

The UK remains subject to this regulation despite leaving the EU, ensuring continued protection for UK passengers.

Eligibility Criteria

Passengers are eligible for compensation if their flight is:

• Delayed by:
  • At least 3 hours for short-haul flights (within the EU/UK)
  • At least 4 hours for medium-haul flights (1,500-3,500 km)
  • At least 5 hours for long-haul flights (over 3,500 km)
• Cancelled:
  • Without prior notice
  • Without an alternative flight within a reasonable timeframe

Exclusions

Compensation is not payable if the disruption is caused by “extraordinary circumstances” beyond the airline’s control, such as:

• Bad weather
• Security risks
• Air traffic control strikes
• Unforeseen technical issues

Amount of Compensation

The amount of compensation awarded depends on the distance of the flight and the delay duration:

• Short-haul flights: €250
• Medium-haul flights: €400
• Long-haul flights: €600

Claim Process

To claim compensation, passengers should:

• Contact the airline and provide details of the disruption
• Keep all relevant documentation (e.g., boarding passes, confirmation email)
• Submit a formal complaint within 6 years of the incident

Additional Considerations

• Passengers may also be entitled to reimbursement for expenses incurred as a result of the delay, such as accommodation and meals.
• Some airlines may offer additional compensation or assistance, such as vouchers or a partial refund.
• If the airline refuses to compensate, passengers can pursue their claim through the Civil Aviation Authority (CAA).

Conclusion

Despite leaving the EU, the UK continues to be covered by comprehensive flight delay compensation regulations. Passengers facing significant delays or cancellations should be aware of their rights and seek compensation from the responsible airline. By understanding the eligibility criteria and claim process, passengers can protect their interests and minimize the financial impact of unexpected disruptions.