What can I claim if my flight is delayed by 4 hours?

Delayed Flight Compensation: Understanding Your Rights

Delays in air travel can be frustrating and disruptive. However, in cases where flight delays exceed four hours and are attributed to airline fault, passengers are entitled to significant financial compensation.

Compensation Threshold

According to EU Regulation 261/2004, passengers are eligible for compensation if their flights are delayed by more than four hours and the delay is deemed the airline’s fault. This delay threshold applies to flights departing from or arriving at EU airports.

Compensation Amounts

The amount of compensation varies depending on the flight distance and the severity of the delay. The compensation rates are as follows:

• Short-haul flights (up to 1,500 km): €250
• Medium-haul flights (1,500 km to 3,500 km): €400
• Long-haul flights (over 3,500 km): €600

These amounts can be further increased if the delay exceeds eight hours and results in an overnight stay.

Additional Entitlements

In addition to financial compensation, delayed passengers are entitled to certain care and assistance during the delay. This includes:

• Meals and refreshments
• Hotel accommodation if an overnight stay is required
• Transport to and from the airport
• Communication facilities (e.g., phone calls, emails)

Filing a Claim

To claim compensation for a delayed flight, passengers should follow these steps:

1. Gather evidence: Keep your boarding pass, flight itinerary, and any correspondence with the airline.
2. Contact the airline: File a complaint with the airline within seven days of the delay.
3. Provide evidence: Submit your evidence supporting your claim.
4. Follow up: Monitor the status of your claim and respond to any requests from the airline.

It’s important to note that airlines may attempt to deny compensation or offer a reduced amount. However, passengers have the right to challenge these decisions and seek legal assistance if necessary.

Conclusion

Passengers experiencing flight delays of four hours or more due to airline fault are entitled to substantial financial compensation. Understanding your rights and following the appropriate steps can help you secure the compensation you deserve. By asserting your rights, you can not only mitigate the inconvenience caused by the delay but also hold airlines accountable for poor service.