Can I deactivate Shopee pay later?

Can I Deactivate Shopee Pay Later?

Shopee Pay Later allows you to make purchases on Shopee and pay for them later, in installments or on a specific due date. However, if you wish to deactivate this feature, it is possible subject to certain conditions.

Requirements for Deactivation:

• Complete repayment of all outstanding Shopee Pay Later balances
• No pending transactions or disputes
• No violations of Shopee’s terms and conditions

Deactivation Process:

To deactivate Shopee Pay Later, follow these steps:

1. Contact Shopee Customer Service: Reach out to Shopee’s customer support team via chat, email, or phone.
2. Submit a Deactivation Request: Clearly state your intention to deactivate Shopee Pay Later and provide the reason for your request.
3. Confirm Your Identity: The customer service representative may ask for personal information to verify your identity.
4. Review and Acknowledge: Review the deactivation terms and conditions and acknowledge your understanding and agreement.

Note:

• Deactivation may take a few working days to process.
• You will continue to be responsible for any outstanding payments even after deactivation.
• Shopee may decline your deactivation request if any of the requirements are not met.

Importance of Complete Repayment:

It is crucial to repay all outstanding Shopee Pay Later balances before submitting a deactivation request. Failure to do so may result in the deactivation process being delayed or denied.

Alternative Options:

If deactivation is not an option or you have outstanding balances, consider alternative payment methods such as cash on delivery, credit/debit cards, or e-wallets.