Why did I get an extra charge from Uber?

Understanding Extra Charges on Uber Receipts

Upon reviewing your Uber receipt, you may notice an additional charge that initially raises concerns. However, it’s crucial to understand that this extra charge is typically not an unexpected expense but rather an authorization hold.

Authorization Hold: A Security Measure

Authorization holds are temporary charges placed by Uber to protect against potential fraud. They are equal to the estimated fare for your ride and serve as a safeguard against unauthorized transactions.

Not a Final Charge

It’s important to note that authorization holds are not actual charges and will not appear on your final statement. Their purpose is solely to verify your payment method and ensure sufficient funds are available for the ride.

Authorization Hold Removal

Once your ride is complete, the authorization hold is typically removed within a few hours. This may vary depending on your bank’s processing time.

Identifying Authorization Holds

Authorization holds can usually be identified by the following characteristics:

• Amount equal to the estimated fare
• Temporary designation, not a permanent charge
• Removed within a few hours of the ride’s completion

Conclusion

If you encounter an extra charge on your Uber receipt, it’s likely an authorization hold. This is a common practice implemented to protect users from fraud. It’s not a final charge and will eventually be removed. If you have any concerns regarding the extra charge, do not hesitate to contact Uber’s customer support for clarification.