Can you cancel gratuities on Royal Caribbean?

Can You Cancel Gratuities on Royal Caribbean?

Royal Caribbean offers pre-paid gratuities as a convenient way for guests to acknowledge the exceptional service provided by the crew. However, guests may adjust or cancel these gratuities before their departure.

Procedure for Modifying Gratuities

Prior to sailing, guests can make changes to their gratuity amounts at the Guest Services desk located on the ship. This desk typically handles queries related to reservations, activities, and other administrative matters.

When approaching Guest Services, guests should bring their cruise booking information or SeaPass card. The representative at the desk will guide them through the process of adjusting their gratuities.

Options for Modifying Gratuities

Guests have the flexibility to make the following changes to their gratuities:

• Increase the gratuity amount: Guests can increase their tip to recognize outstanding service.
• Reduce the gratuity amount: Guests who feel that the service provided does not warrant the pre-paid gratuity can request a reduction.
• Remove the gratuity entirely: Guests who wish to decline gratuities altogether can do so before departure.

Important Considerations

• Gratuities are automatically added to guest accounts at a rate of $14.50 per person, per day, for cruises of 6 nights or more.
• For shorter cruises (3-5 nights), the gratuity rate is $13.50 per person, per day.
• Gratuities are intended to be a recognition of the hard work and dedication of the crew.
• If gratuities are declined, guests are still expected to provide cash tips to individual crew members who provide exceptional service.

By allowing guests to adjust their gratuities, Royal Caribbean ensures that guests have the opportunity to express their satisfaction with the service received. Guests who have any questions or concerns about gratuities are encouraged to contact Guest Services before their departure.