Does Uber share rating with driver?

Uber’s Confidentially Protected Rating System

Uber prioritizes the privacy and safety of both riders and drivers by maintaining confidentiality in their rating system. These anonymous evaluations aim to promote honest feedback and fair treatment for all parties involved.

Upon completing a ride, riders are prompted to provide a rating for their driver. This rating is confidential and is not shared with the driver until after the rider has submitted it. The driver will only see an aggregate average rating, calculated from the feedback of all their riders.

Similarly, drivers are also asked to rate their riders after each trip. These ratings are also confidential and are not shared with the riders. Uber believes that anonymity encourages unbiased and honest feedback, which is crucial for maintaining a fair and respectful platform.

By keeping individual trip ratings private, Uber aims to:

• Protect Rider Privacy: Riders can provide feedback without fear of retaliation or judgment from drivers.
• Encourage Honest Feedback: Anonymity allows riders to express their true opinions without concern for personal consequences.
• Promote Fair Treatment for Drivers: Drivers are evaluated based on an aggregate rating rather than individual trip experiences, which reduces potential biases.
• Foster a Respectful Community: Confidentiality encourages riders and drivers to interact respectfully, knowing that their feedback is protected.

While riders are not able to view their own rating until after they submit it, they can access their aggregate rating and see a summary of their feedback in the Uber app. This information can help riders understand how they are perceived by drivers and identify areas for improvement.

Overall, Uber’s confidential rating system balances the need for honest feedback and fair treatment with the privacy and protection of both riders and drivers. By safeguarding individual ratings, Uber promotes a safe and respectful platform for everyone involved.